Exchange Policy
We value your trust and have created a clear returns and exchanges policy. You may return most items for a refund within 30 days of delivery. The item must be unworn, unwashed, and in its original packaging with all tags attached. We cannot accept returns on certain items, such as those that are intimate or sanitary goods, for health and hygiene reasons.
After we receive your return, it will be inspected. Approval notifications will be sent via email. Upon approval, your refund will be processed, and a credit will automatically be applied to your original method of payment. This process typically takes 5-10 business days. The cost of return shipping is the responsibility of the customer, unless the return is due to a defect or our mistake. For exchanges, we recommend returning the original item for a refund and purchasing the new item separately to ensure the fastest service. We appreciate your cooperation with these guidelines.